Privacy Policy

1. Information We Collect

When you use Eazimarket, we may collect the following types of information:

• Account Information: Name, email address, phone number, and billing address when you register or place an order.
• Transaction Data: Purchase history, payment method details (we do not store full card numbers), order amounts, and delivery records.
• Usage Data: Pages visited, browser type, device information, IP address, and referral source.
• Cookies: Small text files stored on your device to maintain your session and preferences.

2. How We Use Your Information

We use collected data to:

• Process and fulfill your orders.
• Communicate order confirmations, delivery updates, and support responses.
• Improve our platform, products, and user experience.
• Detect and prevent fraud or unauthorized activity.
• Comply with legal obligations.

3. Sharing of Information

We do not sell your personal data. We may share information with:

• Payment Processors: To complete transactions (e.g., Paystack, Flutterwave).
• Fulfillment Partners: To deliver digital products to you.
• Law Enforcement: When required by law or to protect our rights.

4. Data Security

We implement industry-standard security measures, including encryption (TLS/SSL), secure password hashing, and access controls, to protect your data. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your account and transaction data for as long as your account is active or as needed to provide services. You may request deletion of your account data by contacting us. Some records may be retained as required by law or for legitimate business purposes.

6. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate information.
• Request deletion of your data.
• Withdraw consent for data processing where consent was the legal basis.
• Lodge a complaint with a supervisory authority.

7. Cookies & Tracking

We use cookies and similar technologies to maintain sessions, remember preferences, and analyze site usage. You can control cookies through your browser settings. Disabling cookies may affect some features of the site.

8. Third-Party Links

Our site may contain links to third-party websites. We are not responsible for the privacy practices of those sites. We encourage you to read their privacy policies before providing any personal information.

9. Children

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal data, we will take steps to delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated "Last updated" date. Continuing to use our services after changes are posted constitutes acceptance of the revised policy.

11. Contact Us

If you have questions or requests regarding this Privacy Policy, please contact us at noreply@thexbusiness.com.ng or through our contact page.